Privacy & Data Policy
1. Privacy Policy / Personal Data Policy
1. Pedros by PedroPersonal
data is any information that can identify you directly or indirectly, such as
your name, address, email, phone number, customer number, IP address, or other
information linked to you.
2. What
Personal Data Do We Collect?
Pedros by
Pedro only collects personal data that you voluntarily provide when using our
services, for example when you:
Register as a customer
Purchase products or services
Subscribe to newsletters
Contact us
Participate on events
The data we
may collect includes name, address, postal code, email address, telephone
number, age, gender, preferences, and other relevant customer information.
For certain
services, we may also collect social security number and identification documents (such
as passport or driver’s license) to comply with legal obligations, including
anti-money laundering laws.
3. Why Do
We Process Personal Data?
We process
personal data to:
Provide our services and fulfill
agreements
Manage orders, delivery, invoicing,
and customer support
Improve our services, products, and
website through analysis and statistics
Show relevant content and offers
If you have
given consent, we may also use your data for direct marketing via email, phone,
or other electronic communication.
4. Legal
Basis for Processing
We process
personal data in accordance with the GDPR (Regulation (EU) 2016/679).
Processing
is based on:
Performance of a contract
Legal obligation
Legitimate interest
Consent (for marketing)
5. Sharing
of Personal Data
We do not
sell your personal data.
We may
share personal data with trusted partners (such as IT providers, payment
providers, delivery services, and compliance partners) only when necessary to
deliver our services. Data processing agreements are in place.
Personal
data may also be disclosed if required by law.
6. Public
Forums
Information
you share in public forums (such as comment fields or online discussions) is
visible to others and is not covered by this policy. Please be cautious when
sharing personal information publicly.
7. Storage
and Security
We store
personal data securely on protected systems with restricted access. Only
authorized employees have access for service, delivery, and billing purposes.
Please note
that internet data transmission can never be guaranteed 100% secure.
8.
Retention Period
We store
personal data only as long as necessary and in accordance with legal
requirements.
Normally,
personal data is stored for up to 2 years from the end of the financial year,
unless longer retention is required under applicable law (e.g. accounting and
anti-money laundering legislation). In some cases, data may be stored for up to 2–7 years after
the last customer contact or transaction.
When
personal data is no longer needed and no legal obligation applies, it will be
deleted.
9. Your
Rights
Under GDPR,
you have the right to:
Request access to your personal data
Request correction of incorrect data
Request deletion (where applicable)
Object to processing
Request restriction of processing
Withdraw consent at any time
Lodge a complaint with the relevant
Data Protection Authority
10. Contact
If you have
questions or wish to exercise your rights, please contact us by mail: info@pedrosbypedro.com
11. Updates
to This Policy
We may
update this Privacy Policy from time to time. Any significant changes will be
published on our website.
